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The Five Questions Every Custody Chain Record Should Answer

Written by Juan Cora | Jul 26, 2026 1:55:31 PM

Most freight records prove that a shipment moved. Far fewer can prove what actually happened along the way, who was accountable at each step, and whether the evidence holds together as a single chain. That gap is where disputes, chargebacks, and compliance exposure live.

This field guide lays out five questions every custody chain record should be able to answer, along with a simple test for each one. It is a practical way to tell the difference between a record that explains an event and a record that merely stores disconnected pieces of evidence.